When a commercial wireless network goes down, the whole company suffers. Many companies rely solely on the Internet to run their businesses, so if no one can connect, work will not be done. In some cases, this can cause the company a large amount of money in a very short amount of time.
The key to troubleshooting a commercial wireless network problem is to know where common problems occur. That way you can check those first and hopefully be able to get the employees back to work quickly. Here are 8 things to check while troubleshooting wireless network connection.
Check the wires and wireless network adapter. Make sure all the wires are plugged in to the router correctly and that the power cord is connected to the power source. The lights of the router should be glowing and the cable/DSL modem should be on. Also check that the wireless network adapter is switched to ‘on.’ If you have Windows, go to the device manager and check that your wireless network adapted is on. If you have a USB wireless adapter try removing it and replacing it so Windows can re-detect it.